NANOGRAM.shop cares a lot about your privacy. We therefore only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
About the data processing
Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is shared with or made available to.
Lightspeed reserves the right to share collected data within its own group to further improve the service.
We purchase web hosting and e-mail services from ONE.com. ONE.com processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. ONE.com has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. ONE.com is obliged to observe secrecy on the basis of the agreement.
Email and mailing lists:
Any e-mail traffic or mailing is automatically processed by our website platform or happens by using channels that fall under web hosting considering the fact that these occur through the domain www.nanogram.shop. Still other parties can be part of this process as well as described here below.
We use the services of One.com for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. One.com has no access to our mailbox and on our side we treat all our email traffic confidentially.
We use the Mollie platform to handle the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties.
All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than allowed by the legal terms.
Shipping and logistics
DHL, referring to its both divisions DHL Express and DHL Parcel
When you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is, therefore, necessary that we share your name, address and residence details with DHL. DHL uses this information only for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your details available to these parties.
In some cases, it is possible that other transport services are contracted and in these cases, the same conditions apply as described here for the services of DHL.
Billing and accounting
We use the services of Exact Online to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for administering sales invoices. Your personal data is sent and stored in a secure manner. Exact Online is bound to secrecy and will treat your data confidentially. Exact Online does not use your personal data for purposes other than described above.
External sales channels
We sell (part of) our articles via the Bol.com platform. If you place an order via this platform, Bol.com will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
We sell (part of) our articles via the platform of Marktplaats.nl. If you place an order via this platform, Marktplaats.nl will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
We sell (part of) our articles through the platform of Beslist.nl. If you place an order via this platform, Beslist.nl will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Purpose of data processing
General-purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigations
Where appropriate, NANOGRAM.shop or the commercial unit NANOGRAM may, in general, be required by law to share your information in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will always oppose this within the possibilities that the law offers us.
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.
Under the applicable Belgian and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent misuse, we will only send extracts or copies of your data to your e-mail that is already known to us. In the event that you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in case of a forget request we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to submit a complaint to the Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.
Right of inspection
You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the email address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.
Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed at the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you remove the restriction.
Right to transferability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this, be carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right to object and other rights
Where appropriate, you have the right to object to the processing of your personal data by or on behalf of NANOGRAM.shop or the trading unit NANOGRAM in general. If you object, we will immediately stop the data processing pending the processing of your objection. If your objection is well-founded, we will provide you with copies and/or copies of data that we process or have processed and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to this data under applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.
Cookies from third parties
NANOGRAM.shop, an online initiative by NANOGRAM
Industrielaan 9, 1070 Brussels Belgium T (+32-0) 231-9303 E [email protected]
Contact person for privacy matters
NANOGRAM is a trading unit registered with the Crossroads Bank for Enterprises in Brussels under number 2.282.885.694 and falls under company number 0716.776.748. All tax transactions are processed under VAT number BE0716.776.748.
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IBAN BE07 0689 3612 1866
BIC - SWIFT GKCCBEBB